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HomeDext PrepareUsing Dext PrepareUsing IntegrationsXeroXero Publishing Error Messages
Using Integrations
  • Sage
    • How to Integrate with Sage Business Cloud Accounting
    • How to Integrate with Sage Accounting South Africa
    • How to integrate Dext Prepare with Sage 50 using Dext Connect
    • How Sage 50 Multiple Currency Works in Dext Prepare
    • How to Publish Items to Sage 50 Canada
    • How to Migrate Your Sage 50 Integration to Dext Connect
    • Getting Started with Sage Business Cloud Accounting
    • How to Integrate Dext Prepare with Sage 50 Canada Using Dext Connect
    • How To Publish Items To Sage Business Cloud Accounting
    • How to use Dext Prepare with Sage Pastel
    • Sage Business Cloud Accounting Publishing Error Messages
  • MYOB
    • How to integrate with MYOB AccountRight Live
    • Why isn’t tax data being published to MYOB AccountRight Live?
    • Where do my images go in MYOB AccountRight Live?
  • KashFlow
    • How to Integrate with KashFlow
    • How to Publish Tax to KashFlow
    • How Expense Reports Work in KashFlow
    • Getting Started with KashFlow
    • KashFlow Publishing Error Messages
    • How to publish credit notes to KashFlow
    • How to Get the Images of Items to Move to KashFlow
    • Where will my items publish to in KashFlow?
  • Right Networks
    • How to Access the Dext Prepare Sync Manager for Right Networks From Your Desktop
    • Common Error Codes in Right Networks
    • How to integrate with Right Networks
    • How to find the Dext Prepare Sync Manager token for Right Networks
    • Right Networks Error Message: We don’t have permission to access your company file
    • Dext Prepare Sync Manager Troubleshooting
    • How to access the Dext Prepare Sync Manager from a Right Networks hosted environment
    • How to select Payment Methods on Right Networks
    • How to use Dext Prepare and Right Networks
  • Other Integrations
    • How to Publish Tax to FreeAgent
    • How to Integrate with ClearBooks
    • How to Integrate with WorkFlowMax
    • How to Integrate with Twinfield
    • How to Integrate with Iris OpenBooks
    • How to Integrate with Gusto
    • How to Integrate with FreeAgent
    • Integrating Dext Prepare with ApprovalMax
    • How to Integrate with Nomisma
    • Dext & WorkflowMax Best Practice Workflow
    • How Dext Prepare and Zapier can work together
    • What Dext Prepare triggers and actions are supported by Zapier?
    • How to Set up a Zapier Connection with Dext Prepare
    • Dext Prepare & Gusto Best Practice Workflow
  • Bill.com
    • How to Integrate with Bill.com
    • Where Does the Receipt Image Go After I Publish to Bill.com?
    • How to use Bill.com Approvers in Dext Prepare
    • How to publish credit notes to Bill.com
  • General Integration Information
    • The Domestic Reverse Charge (DRC) in Dext Prepare
    • How to Integrate Dext Prepare with an Accounting Software
    • How to Re-integrate After an Integration Expires
    • How to Use Additional Integrations
    • How to Refresh Your Chart of Accounts
    • Using Bank Match with your Accounting Software
    • Using Paperwork Match with your Accounting Software
  • Xero
    • How Expense Reports Work in Xero
    • How to Integrate with Xero
    • How to Re-integrate with Xero
    • How to Use Dext Prepare with Xero Cashbook & Xero Ledger
    • Tax Settings for Canadian Xero users
    • Where Are Costs and Sales Items Published to in Xero?
    • How To Publish Costs & Sales Credit Notes To Xero
    • How to Publish Tax Rates to Xero
    • How to Publish a Paid Purchase to Xero
    • How to Publish Multiple Currencies to Xero
    • How to Publish to ‘Bank Accounts’ to Reconcile Paid Items in Xero
    • Xero Publishing Error Messages
    • How to Mark Items as Rebillable in Xero
    • How to Use Xero Lock Dates in Dext Prepare
    • How to Use Xero Tracking Categories in Dext Prepare
    • Getting Started with Xero
  • QuickBooks
    • How Expense Reports Work in QBO
    • How to Integrate with QuickBooks Online
    • How to Integrate with QuickBooks Online Simple Start or Easy Start
    • How to Install Dext Connect to use with QuickBooks Desktop
    • How to Use Web Publishing with Quickbooks Desktop
    • Secondary Tax Extraction for Canadian QuickBooks Online Users
    • How To Publish Costs & Sales Credit Notes To QuickBooks Online
    • How to Publish to QuickBooks Online Simple Start
    • Tax Settings on QuickBooks Online
    • How to Publish Credit Card Credits with QuickBooks Online
    • How to Publish Sales Invoices to QuickBooks Online
    • How to Publish Multiple Currencies to Quickbooks Online
    • How to Publish an Item as ‘Not Paid’ to Quickbooks Online
    • How to Mark Billable Expenses When Working With Quickbooks Online
    • QuickBooks Online Troubleshooting Error Messages
    • Class Tracking with QuickBooks Online
    • What is a Sales Receipt?
    • Retrieving the Logs for the Quickbooks Desktop Connector
    • Uninstalling the QuickBooks Desktop connector
    • Getting started with QuickBooks Online

Xero Publishing Error Messages

You might encounter some error messages when publishing to Xero.

Find details below on common error messages and how to fix them:

  • Account code ‘###’ has been archived or has been deleted. Each line item must reference a valid account.
  • The tax amount cannot be greater than the line amount!
  • You have reached the limit of invoices you can approve!
  • The TaxType code ### cannot be used with this account code
  • Account code “###” is not a valid code for this document
  • To send to Bank Accounts you will need to set a linked bank account.
  • The item already exists in Xero with status different from ‘DRAFT’!
  • Spend money transactions cannot be updated
  • An existing invoice with the specified ID could not be found
  • A valid user should be identified using the UserID
  • Sorry, we were not able to publish the image for this item
  • The User specified does not have the correct permissions to perform this action
  • The specified bank account details do not match a known bank account
  • The document date cannot be before the end of year lock date, currently set at
  • Credit Note or Invoice not of valid status for modification
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