How to Reset Your Password

If you’ve forgotten your password, you can reset it via the Dext Prepare Web or Mobile App.


Web App

  1. Go to the Dext web app. Log out of your account if you are already logged in.
  2. Click Forgot Password? and fill in the email address you use to log in to Dext Prepare.

  1. We’ll email you a link where you can securely reset your own Dext Password.

Alternatively, any Account Administrator can reset your password for you by:

  1. Logging into the Web App.
  2. Selecting MyTeam in the sidebar.
  3. Clicking on the Manage button across from your name.
  4. Selecting Change Password.

If an Administrator resets your password for you, you’ll be prompted to update the password when you log in to ensure that your credentials are secure.


Mobile App

To Change your password via the mobile app:

  1. Open the Dext mobile app. Log out of your account if still logged in.
  2. Press Log in.
  3. Then the Forgot Password? link.
  1. Enter your email address and we’ll email you a link to allow you to securely reset your Dext Prepare password.