When you delete your account from the Dext mobile app, all the data in your Dext account will also be deleted.
Before deleting your account, we recommend that you save all your account data, including item images and line items.
Only the user who owns the account (the creator) has the ability to delete their Dext account from the mobile app.
Note: If you’d like to delete your account and you don’t see the option to delete your account under the settings section of the mobile app, you’ll need to reach out to our support team to request an account deletion.
Backup Item Images
There are two ways to save your item images:
1. Backup to an online cloud storage service. You can connect your Dext account with four cloud storage services:
- Google Drive
- Dropbox
- Everial Digital Expert
- OneDrive
To connect with any of these services, follow the steps in this article.
2. Export images as a PDF
To do this, go to your Inbox, select the items you want to export using the checkboxes. If you’d like to export all documents, you can click the Export All button under the Tools button.
Once you’ve selected your items, click Tools and then Export, choose PDF, then click Export to download your invoices in a Zip file.
This will not export items that are already archived. You’ll have to do these steps from the Archive tab of each of your workspaces. You can also archive the items in your Inbox and export them all in a single folder from the Archive tab.
Backup Your Data
Before deleting your account, be sure to backup your line items.
Just like with exporting as a PDF, select the transactions you want to export from the Inbox and/or from the Archive.
Then click Export and select your preferred format.
If your account is integrated with an accounting software, you can publish all of your transactions directly to your accounting software.