How to Connect with Sage Business Cloud Accounting

Integrating your Dext and Sage Business Cloud Accounting accounts will enable you to send your Dext items directly to your accounting software with all the relevant item details applied.

Important: To be able to integrate with an accounting software you must have Administrator level User Privilege access. If you cannot see the Connections section in the sidebar it means you don’t have this access. Reach out to your account administrator or accountant/bookkeeper to request access.


What does Connecting do?

Integrating the platforms will:

  • Sync the Chart of Accounts, Suppliers, Customers, Classes, Locations, and Payment Methods across the two platforms.
  • Activate the ‘Publish’ button, which sends your Dext items directly to Sage Business Cloud Accounting.

Setting up the Connection

To connect your Dext account to your Sage Business Cloud Accounting account:

  1. Navigate to Business Settings in the sidebar, then Connections.
  1. Under Accounting software, click the Connect button.
  1. On the list of available accounting softwares, find Sage Accounting, then click the Connect button – you’ll be redirected to your accounting software and prompted to log in to your account.

4. Click the Connect Software button – you’ll be redirected to Sage Business Cloud Accounting and prompted to log in to your account.

4. Follow the steps provided until you return to Dext.

5. Finally, you will see a confirmation that the connection has successfully been made. Click Finish.

After integrating, please allow a few minutes for all the category codes and lists to synchronise.


Publishing

Before publishing an item its essential to have the correct tax settings and categories selected for the item. this will ensure your items are published to the correct destination and with the correct details applied.

This can be done by editing the item on the Item details page, or you can also set rules that will be applied to specific suppliers or customers each time a document is received from them.

You can then publish your items to your Sage Business Cloud Account, see this article for how to publish.


Publishing Errors

If you run into any trouble when publishing your documents, see this article for more information on resolving the issue.


How to Reconnect

Reconnecting will re-establish the connection with Sage Business Cloud Accounting. You may need to reconnect because your login credentials have changed or your connection has expired.

If you would simply like to refresh your chart of accounts, see how to refresh the connection section below.

To re-connect:

  1. Navigate to Business Settings in the sidebar, then Connections.
  1. Under Accounting software, click the Connect button.
  1. Next to Sage Accounting, then click Manage.
  2. On the Sage Accounting page click Reconnect.
  1. Click the Connect Software button – you’ll be redirected to Sage Business Cloud Accounting and prompted to log in to your account.

5. Follow the steps provided until you return to Dext.

7. Finally, you will see a confirmation that your organisation is connected. Click Finish.


How to Refresh Lists

Refreshing your connection will only refresh the charts of accounts (all the lists pulled from the integration).

Please note: No data will be lost when the connection is refreshed.

To refresh lists:

  1. Go to Business Settings, then Connections.
  2. Next to Sage Accounting Click the Manage button.
  3. Click the Manage dropdown, then Refresh integration data.
  1. Finally, you will see a green banner confirming the refresh is in progress. The process should only take a couple minutes.