How to Cancel your Dext Prepare Account

What you need to know:

  • This article is aimed at Dext Prepare for Business accounts on a Business Plus, Premium or Enterprise plan. 
  • If you’re a Dext Prepare partner and you want to cancel your subscription please contact your account manager.
  • There is a 30 day cancellation notice to cancel your account for Annual Subscriptions. 
  • If you’ve purchased your Dext Prepare account from the Apple App Store or Google Play Store, you’ll need to follow their instructions on how to cancel. 

Note: During the 30 day cancellation period, you’ll still have full access to your Dext Prepare account until the prepaid period has ended. 

To cancel your Dext Prepare account:

  1. Click into MyProfile > Subscription.
  2. Go to the Billing tab.
  3. Select Cancel subscription.

We recommend you export your data before you cancel your subscription.