Dext

Dext extracts key fields from Costs and Sales documents, such as supplier or customer, date, totals, tax, and invoice number to help you review and export data quickly.

What information does Dext extract from Costs and Sales documents?

Dext converts foreign currencies to your base currency using Fixer exchange rates from the document date. Learn where to view and change your base currency.

How does Dext convert foreign currency amounts?

Find out why your uploaded document was rejected or accepted without data in Dext. Learn the common reasons, how to fix them, and how to avoid upload issues.

Why was my document rejected?

Find out why you see “This email is already taken” in Dext and how to fix it when adding or editing emails.

Why am I seeing “This email is already taken” in Dext?

Learn which file types and size limits Dext supports when you upload receipts, invoices, bank statements, supplier statements, and Vault files. Includes rules for PDFs, images, ZIP files, and scanned…

What file types can I upload to Dext?

Learn what UK VAT number verification results mean in Dext, including valid, invalid, and unavailable responses, and how to resolve common VAT verification issues.

Understanding UK VAT number verification results

Dext stores financial documents digitally and complies with tax authorities that accept digital records as proof of purchase.

Does Dext comply with tax authority record-keeping rules?

Learn how to spot phishing and fraud attempts. Find out how to recognise suspicious emails, report them safely, and protect your Dext account with strong passwords, 2FA, and secure practices.

How to spot phishing and fraud attempts

Learn how to clear cache and cookies in your web browser to resolve page loading and display issues in Dext. Includes quick shortcut instructions and browser-specific links.

Clearing the cache and cookies in your web browser

Learn why you see the Unsupported Protocol error in Dext and how to fix it by updating your browser.

Why do I see “Unsupported Protocol – ERR_SSL_VERSION_OR_CIPHER_MISMATCH” in Dext?

If PDFs are downloading instead of displaying in Dext, update your browser's PDF settings to open PDFs in the browser.

How to configure your browser to display PDFs in Dext

Find out how long document extraction takes in Dext, why processing times can vary, and what to do if your receipts or invoices are still in processing.

How long does the document extraction take in Dext?

Export your documents and data from the Dext web app before deleting your Dext account from the mobile app.

How to save your data before deleting your account in the Dext mobile app

How to contact the Dext support team

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