2-Factor Authentication (2FA) provides an extra layer of security when you log in to your Dext account and ensures that you’re the only person who can access your account, even if someone else knows your password.
Important: If you use Single Sign On (SSO) to login to your Dext account you don’t need to enable 2FA.
When activating 2-factor authentication you can choose to receive your verification codes via authenticator app, email or SMS.
2-factor authentication may also be referred to as Multi Factor Authentication.
What is 2-Factor Authentication?
2FA gives you additional account security by requiring each user to provide a security code during login, in addition to your username and password.
All Dext users currently have the ability to set up 2FA for their individual user login. Once enabled, it requires a one time password (OTP) via an authenticator app or email to login to the Dext web app.
You can use any popular authenticator app to generate the codes, such as Google authenticator, 1Password, Twilio or Microsoft Authenticator.
Alternatively you can choose to receive your verification codes via email.
If you cannot use your mobile for authentication you can instead use a desktop tool such as 1Password desktop authenticator.
Turning on 2-Factor Authentication with an Authenticator App
To turn on 2FA with an authenticator app:
Go to the Manage profile icon in the top right of the screen, then go to User settings.
On the Security page, under Improve security click Enable next to the ‘Authenticator app’ option.
Enter your current password, then click Next.
For the next step you'll need to use an authenticator app, see examples listed above.
When your authenticator app is ready, scan the QR code using your authenticator app, or use the ‘Enter Manually‘ menu to type the 16-digit code into your authenticator app.
Copy the 6-digit code from your authenticator app into the setup screen on Dext. Click Next.
Next, you’ll be shown a number of backup codes. Copy these and keep them safe.
Important: You should only use these to log in to Dext if you don’t have your phone and cannot access the authenticator app. After you use a backup code once, you won’t be able to use it again.
Tick the I have stored these backup codes somewhere safe box, then click Enable 2-factor authentication. The setup is now complete!
Turning on 2-Factor Authentication with SMS
To turn on 2FA with SMS:
Go to the profile icon in the top right of the screen, then go to User settings.
On the Security page, under Improve security click Enable next to the ‘Text Message (SMS)’ option.
Enter your phone number, then click Send SMS.
Enter the code you receive via text message, then click Enable.
Turning on 2-Factor Authentication with Email
To turn on 2FA with email:
Go to the Manage profile icon in the top right of the screen, then go to User settings.
On the Security page, under Improve security click Enable next to the ‘Email’ option.
Enter your current password, then click Next.
Then click Send email to send an email containing a verification code to your email address.
Finally, enter the verification code sent to your email address and click Enable.
How to Log In with 2-Factor Authentication
When 2FA is activated, anyone trying to log in to your Dext account will need:
Your username and password
A security code from an app on your phone, such as Google Authenticator, 1Password, Microsoft Authenticator or any other free authenticator apps.
To log in:
Go to the Dext web or mobile app and enter your email address and password and click Log in.
After you’ve entered your username and password to log in to Dext, you’ll be asked to enter a verification code.
For Email users, simply check your email inbox for an email containing a verification code, then return to Dext and enter the code.
For authenticator app users open the authenticator app on your mobile phone and find the code provided for your Dext account. Return to Dext and enter the code.After you’ve typed in your Authentication code, you can select Don’t ask me for the code for 30 days if desired. This will keep your account authenticated for the next 30 days. You won’t need to enter a new code, even if you sign in to Dext from a different device or browser.
When ready click Verify.