When you turn on two-factor authentication (2FA) for your Dext account, you’ll receive 12 one-time backup codes. These are your safety net if you ever lose access to your phone, authenticator app, or email.
Why you need backup codes
If you can’t use your usual 2FA method - like your mobile device or authenticator app - you can enter one of these backup codes to log in securely.
You’ll get 12 unique codes when you set up 2FA
Each code can be used only once
Keep them in a safe and secure place
Login with one of your backup codes
1. Go to the web or mobile Dext login page
2. Check the Use a backup code option
3. Enter one of the backup codes
Lost your backup codes?
If you're locked out of your Dext account and no longer have access to your backup codes, reach out to our support team at support@dext.com. Make sure to contact us using the email address linked to your Dext account.