When you set up two-factor authentication (2FA) using an authenticator app, you receive 12 one-time backup codes.
These codes let you log in if you lose access to your authenticator app. Store them somewhere secure as soon as you receive them.
How backup codes work
Backup codes are single-use recovery codes generated during authenticator app 2FA setup.
You receive 12 unique codes when you set up 2FA using an authenticator app.
Each code can be used only once.
After a code is used, it becomes invalid.
Store them securely — for example, in a password manager or secure document.
Log in using a backup code
If you can't access your authenticator app, use a backup code to log in.
Go to the Dext login page (web or mobile app).
Enter your email and password.
On the verification screen, select Use a backup code.
Enter one of your unused backup codes.
Select Verify to log in.
Lost your backup codes?
If you're locked out of your Dext account and no longer have access to your backup codes, contact the Dext support team using the email address linked to your Dext account.