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How to upload sales documents to Dext

Upload sales invoices to Dext from the web app, the mobile app, email or Commerce Lite, and Dext extracts the key details.

Written by Alexander

Upload the sales invoices you’ve issued to customers to the Sales inbox, and Dext extracts the key details from each one. You can upload from the web app, the Dext mobile app or by email, or import sales automatically with Commerce Lite.

Upload sales documents in the web app

To upload sales documents in the Dext web app, use Add documents:

  1. Select Add documents.

  2. In the upload panel, select the Sales tab. If you’re already in the Sales workspace, it’s selected for you.

  3. Choose the Document owner.

  4. Choose how Dext should split your files:

    • One document per file: each file becomes a separate item.

    • One document per page (PDF only): each page becomes a separate item.

    • Auto-splitting (PDF only): Dext finds where each document starts and ends in the file.

  5. Drag and drop your files into the upload area, or select it to choose files.

Add documents panel over the Sales inbox with the Sales tab selected, a Document owner field, three splitting options and an upload area


Upload sales documents in the Dext mobile app

To upload a sales document in the Dext mobile app, open the camera from the Sales tab:

  1. Go to the Sales tab.

  2. Tap Add (the camera icon) at the bottom right. The camera opens set to Sales.

  3. Take a photo of the document, check it and tap Submit.

To upload a photo or PDF that’s already on your phone, open the camera from the Sales tab. Tap the gallery button at the bottom left, then choose Photos or PDF files (max 50).

If you use Dext Solo, go to Sales > + Add, then choose Camera, Photos or PDF under Upload.

For camera modes and more upload options, go to How to scan and upload documents in the Dext mobile app


Send sales documents by email

Each user has their own Sales Extract by Email address, which you can forward sales documents to. For details, go to How to submit documents to Dext via email


Import online sales with Commerce Lite

If you sell through platforms such as Amazon, eBay or Shopify, Commerce Lite can import your sales invoices automatically. For details, go to Using Commerce Lite to import online sales


What happens after you upload a sales document

After you upload a sales document, Dext processes it automatically. The item moves to the In processing tab of your Sales inbox while Dext extracts these details:

  • Currency

  • Total amount and tax amount

  • Customer

  • Invoice date and due date

  • Invoice number

If the customer name on the invoice isn’t in your customer list yet, Dext suggests a match. You can apply the suggestion or ignore it. For details, go to How to manage your customers list in Dext

Note: Customer rules for the Due date field overwrite the due date Dext extracts.


Manage your processed sales invoices

After processing, your sales invoices appear in the Sales inbox, where you can:

  • Check and edit the extracted details

  • Request approval

  • Publish them to your connected accounting software

  • Archive them to your Sales Archive

Dext Sales inbox with several items in the Ready status and a Publish button next to each

Publish sales invoices to your accounting software

You can publish sales invoices straight from Dext if you’re connected to one of these:

Important: If you have a secondary integration, you can only publish sales invoices to your primary integration. You can’t publish them to secondary tools such as Bill.com, WorkflowMax or Gusto.


Common questions about uploading sales documents

I uploaded a cost to Sales by mistake. How do I move it?

In the Dext mobile app, open the item and tap … at the top right. Then tap Move to Costs.

Why are my costs showing up in Sales?

Costs show up in Sales when they’re uploaded or emailed to Sales. Each user has 2 Extract by Email addresses, one for Costs and one for Sales. Check that supplier bills and receipts go to your Costs address. To find your addresses, go to How to find and edit your Extract by Email address

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