When item documents are uploaded to Dext as a PDF, they’re displayed with the browser’s PDF viewer. The browser must be configured to show PDFs in Dext instead of downloading them.
See how to enable it on Google Chrome and Microsoft Edge below:
Google Chrome:
- Access the relevant Chrome settings by going to:
chrome://settings/content/pdfDocuments
- Alternatively if that link doesn’t work, open a Chrome window, click the three dots at the top right of the window, then click Settings. Go to Privacy and security, Site settings and click the Additional content settings drop down, then click PDF documents.
- Once on the PDF documents page, select Open PDFs in Chrome.
Microsoft Edge:
- Access the relevant Microsoft Edge settings by going to:
edge://settings/content/pdfDocuments
- Alternatively if that link doesn’t work, open a Microsoft Edge window and click the three dots at the top right of the window. Then click Settings, go to Cookies and Site Permissions, and finally PDF documents.
- Once on the PDF documents page, make sure that Always download PDF documents is not toggled.
