A passkey is a secure way to log in without typing your password. Instead of entering your email, password and a 2FA code, you verify your identity using:
Face ID or fingerprint
Your device PIN
A hardware security key (such as a YubiKey)
Passkeys are stored securely on your device or password manager and are designed to be resistant to phishing and password theft.
Why use a passkey?
Passkeys are:
More secure than passwords
Faster to use
Not vulnerable to password reuse
Protected by your device’s built-in security
You don’t need to remember anything - your device confirms your identity for you.
How passkeys work
When you create a passkey:
Your device generates a secure credential.
That credential is stored on your device or password manager.
When logging into Dext, you select Passkey and confirm your identity using your device.
Before you start
Passkeys require a supported operating system and browser.
Supported operating systems
macOS 13+
Windows 11
iOS / iPadOS 16+
Android 9+
Supported browsers
Safari 13+
Chrome 79+
Microsoft Edge 79+
Firefox 60+
Passkeys can also be stored in supported password managers such as 1Password, Bitwarden, Dashlane and others.
How to set up a passkey in Dext
Step 1 – Open Security settings
Click Profile in the top-right corner.
Select User settings.
Open the Security tab.
Step 2 – Add a passkey
On the right of Passkeys, click Add.
Enter your password to verify your identity.
Name your passkey.
Follow the on-screen prompts to choose where to store it.
Tip: Use a descriptive name such as “Keychain”, “Chrome”, “1Password” or “YubiKey” so you can identify it later.
Where to store your passkey
The available options depend on your device and browser.
Chrome or Microsoft Edge
If you use Chrome or Edge:
The passkey will be stored in that browser’s profile.
It will only be available in that browser.
You’ll be prompted to confirm your identity using:
Your device password, or
A biometric method
Safari (Apple Keychain)
Safari stores passkeys in iCloud Keychain.
Before setting up:
Ensure you are signed in with your Apple ID.
Ensure iCloud Keychain is enabled and synced.
You’ll authenticate using Touch ID or Face ID.
Mobile device (iOS or Android)
If you want to store your passkey on a mobile device instead of your current browser:
In Safari, select More options when prompted.
In Chrome, select Save another way.
This allows you to choose a nearby mobile device instead of saving the passkey in your browser.
Note: Your computer’s Bluetooth must be turned on, and your mobile device must be nearby.
You can then:
Select your device from the list, or
Scan a QR code to complete setup.
You’ll authenticate on your mobile device using biometrics or PIN.
Logging in with a passkey
After setup:
Go to the Dext login page.
Under Or continue using, select Passkey.
Authenticate using your biometric, PIN or hardware key.
Manage or remove a passkey
You can view, rename, or remove your saved passkeys at any time.
Go to Profile in the top right.
Select User settings.
Open the Security tab.
Under Passkeys, locate the passkey you want to manage.
Select Manage next to the passkey.
Choose:
Edit to rename the passkey
Remove to delete it from your account
Note: If you remove a passkey, it will no longer be available for login. You’ll need to sign in using another method (such as your password and 2FA) or register a new passkey.
Troubleshooting
I cannot set up a passkey on Windows
Ensure Windows Hello is installed and configured.
If the issue continues, try using another supported browser or device.
My computer cannot connect to my mobile device
Bluetooth must be enabled on your computer to transfer the passkey.
Ensure:
Bluetooth is turned on
Your device is nearby
Both devices are unlocked
Why do I have to scan a QR code every time?
This usually happens when:
The passkey is stored on a mobile device
The browser cannot automatically detect it
If using Chrome or Edge, ensure:
You are signed into the same Google account in your browser and on your mobile device.
Sync is enabled.
If using Safari, passkeys must be stored in iCloud Keychain to be automatically detected.
Managing or removing passkeys
You can manage or delete passkeys from:
User settings > Security > Passkeys