Two-Factor Authentication (2FA) adds an extra layer of security to your Dext account. Even if someone has your password, they can’t log in without your second verification method.
Note: If you log in using Single Sign-On (SSO), you do not need to enable 2FA in Dext.
What is 2FA?
2FA helps keep your account secure by requiring both your password and a unique verification code when logging in. This one-time code can be sent via:
An authenticator app (like Google Authenticator, 1Password, Microsoft Authenticator)
SMS text message
Email
You can enable 2FA in your individual user settings at any time.
Tip: If you use an authenticator app but don’t have access to your mobile device, you can retrieve your codes using the respective desktop app.
Where to enable 2FA
All 2FA methods are enabled from the same place in the web app.
Click your Profile icon in the top-right corner.
Select User settings.
Open the Security tab.
Option 1 – Authenticator app (recommended)
In the Security tab:
Click Enable next to Authenticator app.
Enter your current password and select Continue.
Next:
Open your authenticator app.
Scan the QR code or enter the 16-digit setup key manually.
Enter the 6-digit code from your app.
Click Enable.
You’ll then receive 12 backup codes.
Save these somewhere secure. Each code can only be used once.
Option 2 – SMS (Text Message)
In the Security tab:
Click Enable next to Text Message (SMS).
Enter your mobile number.
Click Send SMS.
Enter the verification code received.
Click Enable.
Option 3 – Email
In the Security tab:
Click Enable next to Email.
Enter your current password.
Click Send email.
Enter the verification code from your inbox.
Click Enable.
Logging in with 2FA
After enabling 2FA:
Enter your email and password.
Enter your verification code when prompted.
Click Verify.
(Optional) Select Don’t ask me for the code for 30 days on trusted devices.
Tip: Learn about trusted devices in Dext.
Backup codes
When 2FA is enabled, Dext generates 12 one-time backup codes.
Use a backup code if:
You lose access to your phone
You can’t access your authenticator app
You’re not receiving SMS or email codes
If you’re locked out and don’t have backup codes, contact the Dext support team using the email linked to your Dext account.