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How to add a mileage claim using the mobile app

Add a mileage claim in the Dext mobile app by logging trips manually or using GPS mileage tracking. Follow step-by-step instructions to submit accurate claims.

Updated over 2 weeks ago

Use mileage claims in the Dext mobile app to record business travel for company vehicles. Depending on how you prefer to work, you can either enter trip details manually or track journeys automatically using GPS.

This article explains when mileage claims are available and how to set them up correctly in the app.

Before you start

Mileage claim calculations are only available in certain regions. If your account is set to an unsupported region, the mileage claim feature will not appear in the mobile app.

Supported regions for mileage claims

Mileage claims are currently supported in the following regions:

  • Australia

  • Canada

  • France

  • United Kingdom

  • United States

Accounts set to other regions cannot access mileage claims. This ensures mileage rates and calculations remain region-specific and compliant.

If you would like support for additional countries, you can submit a request through UserVoice.

For more information on how mileage values are calculated, see How mileage rates are calculated.

How to add a vehicle in the mobile app

Before you can create a mileage claim, you must add at least one vehicle.

  1. Open the mobile app and go to More (bottom right).

  2. Tap Vehicles in the Do more with Dext section.

Mobile app “More” screen showing the Vehicles option selected under Do more with Dext, with Settings and Integrations options visible and the bottom navigation bar displayed.

3. Tap Add (top right), or Add vehicle if no vehicles exist yet.

Vehicles screen in the mobile app showing an existing vehicle listed, with the Add button highlighted in the top right corner to add a new vehicle.

4. Enter the required vehicle details.

Add vehicle screen in the mobile app showing editable fields for vehicle details, including name, ownership, document owner, vehicle type, number plate, and fuel type, with the Save button at the bottom.

5. Tap Save.

You can edit or delete a vehicle at any time by selecting it from the Vehicles list.

How to create a mileage claim manually

Use manual entry if you want to enter trip details yourself.

  1. Tap the up arrow next to the camera icon.

  2. Select Create mileage claim.

Costs screen in the mobile app showing a list of expenses, with the create menu open and the Create mileage claim option visible above the Scan receipt or invoice button.

3. Choose Log trip manually.

Create mileage screen in the mobile app showing options to log a trip manually or start GPS mileage tracking, with the Log trip manually button highlighted.

1. Tap or swipe up on Your trip to enter the trip details.

2. Select the vehicle used, or add a new one.

3. Choose the Document owner and trip date.

4. Enter the start and end destinations. Add extra stops if needed.

5. Toggle Round trip if applicable.

6. Optionally, add passengers and a description.

10. Tap Create.

Mileage claim screen in the mobile app showing trip details fields, including selected vehicle, document owner, distance claimed, date, start and destination locations, round trip toggle, passengers, and the Create button at the bottom.

Once submitted, the mileage claim appears in the Cost inbox.

How to create a mileage claim using GPS tracking

GPS mileage tracking records your journey automatically while you travel.

  1. Tap the up arrow next to the camera icon.

  2. Select Create mileage claim.

  3. Choose Start GPS tracking.

Create mileage screen in the mobile app showing options for automatic mileage tracking, with the Start GPS tracking button highlighted below the Log trip manually option.

4. When prompted, allow Dext to use your location.

System location permission prompt on the Create mileage screen asking to allow Dext to access the device’s location for GPS mileage tracking, with options to allow once, allow while using the app, or deny access.

5. Optionally pause tracking if you make multiple stops.

6. Tap Finish when your journey ends.

Current trip screen during GPS mileage tracking showing the live distance and duration counters, a map of the tracked route, and options to pause or finish the trip.

7. Swipe up on Your trip to review and complete the details.

8. Tap Create to submit the mileage claim.

If you switch away from the app, GPS tracking continues running in the background. Recorded trips are saved until you are ready to submit them.

Location permissions for GPS mileage tracking

To use GPS mileage tracking, you must allow the mobile app to access your location.

You can manage or update location permissions at any time from your phone’s system settings.

Device location settings screen for the Dext app showing location access options, with Always selected and Precise Location enabled for accurate GPS mileage tracking.

Note: If location access is disabled, GPS mileage tracking will not be available.

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