When you enable two-factor authentication (2FA) for your Dext account, you receive 12 one-time backup codes.
These codes allow you to log in if you lose access to your usual verification method, such as your:
Authenticator app
Mobile phone (SMS)
Email verification
Backup codes are your recovery method if you can’t access your primary 2FA option.
How backup codes work
You receive 12 unique codes when you set up 2FA.
Each code can be used only once.
After a code is used, it becomes invalid.
Store them securely - for example, in a password manager or secure document.
Log in using a backup code
If you cannot access your usual 2FA method:
Go to the Dext login page (web or mobile app).
Enter your email and password.
On the verification screen, select Use a backup code.
Enter one of your unused backup codes.
Select Verify to log in.
Lost your backup codes?
If you're locked out of your Dext account and no longer have access to your backup codes, reach out to our support team at support@dext.com. Make sure to contact us using the email address linked to your Dext account.