You can block individual email addresses or entire domains from sending documents to Dext, including wildcard domain blocks.
Important: You need to be an Admin user to manage blocked emails for your account. If you're an accountant or bookkeeper working in a client's account, you have admin access by default.
Block a sender or domain
To block a sender or domain, go to Business settings and add the address you want to block.
Go to Business settings > Extraction.
Select Manage next to Blocked emails.
Enter the email address or domain and select Block.
Note: To block all addresses from a domain, use an asterisk before the domain — for example, *@example.com blocks all emails from that domain.
Remove a blocked sender
To remove a sender or domain you've blocked, select the red X beside its entry.
Go to Business settings > Extraction > Manage next to Blocked emails.
Select the red X beside the address you want to remove.
What's next
Once you've set up your blocked senders, you can get back to submitting and managing documents by email.
To submit documents by email, go to How to submit documents to Dext via email.
To find or edit your Extract by Email address, go to How to find and edit your Extract by Email address.