The Time spent insight shows where effort goes across your practice. It brings together daily trends, client workload, and colleague activity in one place, so you can plan capacity and support pricing decisions.

The Time spent insight is structured into 5 tiles:

Each tile moves from a high-level overview to deeper analysis.

To open the Time spent insight, go to Insights and select Time spent.

The 5 tiles stack vertically on the page. Scroll down to see Time spent on clients and Colleagues' activity below Documents over time.

From the main page of the Time spent insight, select Check details on any tile to drill down further.

Use the filter icon in the top right corner to filter data across all tiles and detail views.

Available filters include:

After selecting filters, choose Apply to update the data. Select Reset to clear all filters.

Filters apply consistently across:

Use filters to focus on specific teams, roles, locations, or time periods.

The Overall time spent tile shows how much time your practice spends and how that effort is spread.

At this level, you see summary metrics for the selected period:

This view gives you a quick snapshot of workload across teams, roles, and locations, so you can spot imbalance and concentration of effort.

The detailed view shows how time changes day to day and how it spreads across teams and locations.

You can see:

Use this view to identify peak periods, compare team contribution, and support resourcing decisions.

The Trends tile shows how time spent changes across weeks and months.

This view displays a heatmap of time spent per day by team over recent months. Darker shading represents higher time spent.

This view helps you quickly spot busy and quiet periods, seasonal patterns, and sustained pressure on specific teams.

The Documents over time tile shows how time spent and published documents track together across your practice, by month.

Use this view to compare document output with time spent and spot months where the two don't align.

Select Check details to open Time spent on clients, where published documents and time per document are broken down by client.

The Time spent on clients tile shows which clients account for the most or least effort.

At this level, you can toggle between:

This highlights the top 5 clients in each category.

Use this view to identify high- and low-effort clients and inform pricing or scope review conversations.

The detailed client view shows time distribution across clients, with a supporting table below.

You can:

Select a row in the table to open a specific client and view a deeper analysis.

This page includes:

Use this view to understand who contributes effort, monitor workload changes, and prepare for client reviews or repricing discussions.

The Colleagues' activity tile shows how effort spreads across your team. This supports workload balance and capacity planning, not performance evaluation.

At this level, you can toggle between:

Use this view to spot workload imbalance and support fair capacity planning across your team.

The detailed Colleagues' activity view shows the time spent by each colleague.

This view helps you distribute work more fairly, plan capacity, and identify pressure points.

Select a colleague in the table to see a detailed view of their activity across clients.

This page includes:

Use this view to review workload patterns, understand client effort, identify peak hours, and support 1:1 capacity discussions.