With Dext Solo, you can create and send invoices, request quote approvals, and issue credit notes - all from the Sales workspace in Dext. Before creating any sales documents, complete the sales invoicing setup. See How to set up sales invoicing in Dext Solo for details.
Note: Sales invoicing is only available for Dext Solo clients.
Create a sales invoice
To create a sales invoice in Dext, go to Sales and select Create sales invoice - this button appears in the top right of the Sales inbox and in Add documents > Sales.
You'll be taken to the invoice editor. Fill in the following:
To - select the customer. If the customer doesn't exist yet, you can add them here and enter their billing and shipping address. Their details will be saved to your customer list. To finalise the invoice, the customer needs a country, a first address line, and a city. If any are missing, you'll see Customer details needed - select Add details to fill them in.
Date of invoice and Due date - the invoice date defaults to today. The due date is calculated automatically from your default due date setting but can be changed per invoice.
Invoice number - assigned automatically based on your numbering sequence. You can edit it manually if needed.
Line items — select + Add line to add each item. For each line, select a product or service, add a description, quantity, unit, price, category, and discount percentage if applicable. If the client has CIS enabled, you can also select a CIS category here to apply a CIS deduction to that line — go to How to use CIS for self-employed clients in Dext Solo for details.
Payment terms and Notes - these default to your saved settings but can be edited per invoice.
Select View PDF at any time to preview how the invoice will look. Select Save draft to save and return later. The invoice will appear in Draft invoices until you're ready to finalise it.
Finalise and send a sales invoice
When the invoice is ready, check the Email section at the bottom of the editor. It's turned on by default, so Dext emails the invoice to your customer when you finalise it. They get the invoice as a PDF attachment and a link to view it online.
To send the invoice:
Check the Customer email. To send it to more people, add their addresses to Additional email recipients, separated by commas.
Edit the Subject and Message if needed. Turn on Send me a copy if you want a copy.
Select Finalise invoice. Check the summary, then select Finalise and send.
To finalise without sending, turn the Email toggle off, then select Finalise invoice. The invoice is saved to the Sales inbox without being sent. The toggle is on again for each new invoice, so turn it off each time.
Important: Once you finalise an invoice, you can't edit or delete it. If you need to make changes after finalisation, issue a credit note.
Finalised invoices appear in the Sales inbox. Open an invoice to view the PDF, download or print it, clone it, or create a credit note against it. To send a finalised invoice again, download the PDF and send it yourself.
Create a quote
To create a quote in Dext, go to Sales > Quotes and select Create quote - this button also appears in Add documents > Sales. The quote editor works the same way as the invoice editor.
Fill in the customer, quote date, expiry date, and line items. Add payment terms and notes if needed. Select Save draft to save and return later.
When the quote is ready to send, select Share quote. Choose how to share it:
Send it via Dext - enter the customer's email address, edit the subject line and email body if needed, and select Confirm. The customer receives an email with a link to view the quote. They can select Accept or Reject directly from the quote.
I will download it and share it myself - the quote downloads as a PDF.
Once shared, the quote moves to Waiting status in the Quotes page.
How customers respond to a quote
When a customer receives a quote via Dext, they can accept or reject it directly from the email link - no Dext account required.
If they select Accept, the quote status updates to Accepted in Dext. If they select Reject, a Reject quote modal prompts them to enter a rejection reason. The quote status updates to Rejected, and any rejection reason they provided appears in the History tab of the quote in Dext.
Manage a quote after it's sent
To update or act on a quote, open it from the Quotes page. The available actions depend on the quote's status.
For quotes in any status, you can:
Select Share to resend or download the quote
Select Mark as to manually update the status to Accepted or Rejected
Select Archive to remove it from the active list
For quotes in Draft status, select Edit to make changes before sharing.
For quotes with Accepted status, select Convert to invoice to create an invoice pre-filled with the quote's line items, customer, and details.
Once converted, the quote moves to the Archive tab with an Invoiced status. The resulting invoice includes a note in the Item details panel linking it back to the original quote.
Create a credit note
To create a credit note in Dext, open a finalised invoice from the Sales inbox and select Create credit. The credit note editor works the same way as the invoice editor - fill in the customer, date, line items, and any notes.
When ready, select Finalise credit note. The credit note editor has the same Email section as the invoice editor, turned on by default. Select Finalise and send to email it to your customer, or turn the toggle off to finalise without sending.
The credit note is added to your Sales inbox. When you open it, the Item details panel shows a note linking it to the original sales invoice it was issued against.