For Costs and Sales items such as receipts, bills, or invoices you can submit the following file formats:
- JPG
- PNG
- GIF
- BMP
- TIFF
- HTML (via email only)
- PDF*
- DOC**
- DOCX**
- ODT
- RTF
- HEIC
- ZIP (archives containing only file types listed above)
File size limits: 6MB for images; 100MB for ZIP archives.
* PDF files that contain multiple items are subject to the following criteria:
- There is a limit of 200 items (1 item per page) per PDF
- Items must not exceed one page in length.
- Each item must be on its own individual page.
** Please format DOC and DOCX files in the simplest way possible to make sure that they upload correctly. Please do not use non-standard fonts, freezing columns, headers/footers or symbols/images in your DOC and DOCX files.
For Bank items we support Bank Statements only and you can submit the following file formats:
- PDF*
- TIFF
*There is a limit of 300 pages for Bank Statement Extraction
File size limits: 50MB or A1 maximum size. We recommend a minimum of 200dpi for any original documents that have been scanned.