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How to remove or change your accountant's access to your Dext account

Remove or change the accountant or bookkeeper who has access to your Dext account, or reactivate your account if it's been deactivated.

Written by Alexander

If you've given an accountant or bookkeeper access to your Dext account, you can remove or change that access at any time from Business settings.

Important: You must be a Business Admin or User Admin to manage accountant access. If you don't have this level of access, contact your account administrator.


Remove your accountant's access

To remove your accountant or bookkeeper's access to your account:

  1. Go to Business settings > Accountant.

  2. Select Disconnect.

  3. Review the options on the panel that appears and select Disconnect to confirm.

Removing your accountant's access doesn't affect your documents, settings, or historical data.

Business settings Accountant page showing a connected accountant with Invite someone else and Disconnect buttons

Note: If your accountant was paying for your Dext subscription, you'll need to activate your own subscription to continue using Dext. See What to do if your account has been deactivated below.


Change your accountant

You can only have one accountant or bookkeeper connected to your account at a time. Inviting someone new will automatically disconnect the current one.

To change your accountant or bookkeeper:

  1. Go to Business settings > Accountant.

  2. Select Invite someone else.

  3. Enter the email address of the new accountant or bookkeeper and select Send invite.

Changing your accountant or bookkeeper doesn't affect your documents, settings, or historical data.

Invite someone else modal showing a warning that sending a new invite will disconnect the current accountant, with an email address field and Send invite button

For details on what happens after you send the invite, see How to invite your accountant to access your Dext account

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