Why use email forwarding?
If suppliers send receipts or invoices to your inbox, set up an email rule to forward them to Dext automatically. This saves time and eliminates manual uploads.
What you’ll need
Your unique Dext email-in address:
[custom-name]@dext.cc - forwards one document per email.
[custom-name]@multiple.dext.cc - splits each page of the attachment into separate documents in Dext.
Access to your email provider’s forwarding/rules settings.
Important: Forward only to your Dext address above. If a different address is used, documents will not reach Dext.
Quick setup (generic steps)
Open your email settings and go to Forwarding or Rules/Filters.
Create a new rule to forward messages that contain receipts, invoices, or are from known supplier addresses.
Set the forward-to address as your Dext email-in (@dext.cc or @multiple.dext.cc).
Save and enable the rule.
Send a test email with a PDF or image attachment to confirm it arrives in Dext.
Provider-specific guides
Email settings vary by provider. Use the official help below:
Tip: If your provider isn’t listed, search their help center for “set up email forwarding” or “create email rule.”
Verification codes and links
Some providers require verification before forwarding to a new address:
Where it’s sent: The verification code or link goes to the email you use to log in to Dext.
Gmail note: Gmail typically sends a verification link instead of a code. Click the link to confirm forwarding.
Choosing the right Dext address
Use @dext.cc if you want each email to create one document.
Use @multiple.dext.cc if you regularly receive multi-page PDFs and want each page imported as a separate document.
Tips for reliable forwarding
Add supplier email addresses to your rule conditions (e.g., from: invoices@vendor.com).
Include common keywords like invoice, receipt, statement, and bill.
Allow large attachments and supported file types (PDF, JPG, PNG).
Keep a copy in your inbox or archive (optional), so you have a backup.
Troubleshooting
Nothing arrives in Dext: Confirm the rule is enabled and the forward-to address is exactly your Dext email-in.
Verification not received: Check spam/junk. Re-send the verification.
Attachments split unexpectedly: You’re likely using @multiple.dext.cc, which imports each page as a separate document by design.
Forwarding stopped: Re-verify if your provider prompts you, and make sure mailbox storage isn’t full.
FAQ
Can I forward from multiple email addresses?
Yes. Any mailbox can forward to your Dext email-in address.
Can I CC or BCC the Dext address?
Yes, but results are most reliable when your rule forwards or auto-forwards directly to the Dext address.
Can I change my Dext email-in address?
You can create or rename the custom part before @dext.cc. Update your rules if you change it.
Next step
Set up your provider rule now and run a quick test. If you need help, contact support and include your Dext email-in address and a sample timestamp of the test email.