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How to Create an Expense Claim

Learn how to create an expense claim in Dext using the Costs Inbox, Expense claims Inbox, or mobile app. Includes step-by-step instructions, permissions required, and how to add or manage items within a claim.

Updated over a week ago

Expense claims let you group and submit reimbursable expenses in one place. This guide explains how to create an expense claim in Dext - from the Costs Inbox, the Expense claims Inbox, and the mobile app - and outlines the permissions required.


Before you start

Make sure:

  • Your receipts or items have been submitted to Dext.

  • You have the correct role or permission to create expense claims. Admins can create them by default. Other users must have the Create expense claims permission enabled.

If you don’t have access, contact your account administrator.


Create an expense claim from the Dext Costs Inbox

  1. Go to Costs and open the Inbox.

  2. Select the items you want to include using the checkboxes on the left.

  3. Click Add to expense claim.

4. Enter the claim details:

  • Who the claim is for

  • End date (the last day expenses can be added)

  • Claim name (optional)

5. Click Add.

Supplier details

When an Expense claim is created for a user for the first time, Dext automatically creates a supplier record for that user. You can update this by opening the claim and selecting a different supplier from the Claim supplier dropdown.

You can also set default suppliers for users from the Expense claims page by clicking on the Tools menu > Supplier defaults.

After creating the claim

The new claim appears in the Expense claims section within Costs. You can view, edit, and publish it from there. Any items that have been added to an Expense claim will be available to view from inside the claim or from the Costs Archive page.

To add more items later, select them in the Costs Inbox, click Add to existing claim, and choose the correct claim.


Create an expense claim from the Expense claims Inbox

  1. Open the Expense claims Inbox.

  2. Click Create expense claim.

  3. Enter the claim details:

    • Claim owner

    • End date

    • Claim name (optional)

  4. Click Create.

5. Open the new claim and click Add items.

6. Select the items and click Add to expense claim.


Permissions: who can create expense claims?

You must have the right role or permission in your workspace.

Practice accounts

  • Practice Admins: Can create expense claims.

  • Client Admins and Standard users: Must have the Create expense claims set to Yes to create claims in the practice account. They can always create claims in client accounts they can access.

To update permissions:

Go to Team > Manage next to the user > Edit privileges.

Business accounts

  • Business Admins and User Admins: Can create expense claims.

  • Standard users: Must have Create expense claims set to Yes.

To update permissions:

Go to Users > Manage next to the user > Edit privileges.


Create an expense claim using the Dext mobile app

You can create and manage expense claims from the mobile app for quicker on-the-go submissions.

From the Costs Inbox

  1. Log in to the mobile app.

  2. Select items by:

    • Holding an item to show checkboxes, or

    • Tapping the Checkmark icon in the top right.

  3. Tap the three dots and choose Create expense claim.

  4. Enter the claim details and tap Create.


From the Expense claims Inbox

You can create a claim before choosing items:

  1. Log in to the mobile app.

  2. Tap Expense claims.

  3. Tap the + button at the top right-hand side of the screen.

  4. Select items using the checkboxes and tap Create.

  5. Enter the claim details and tap Create.

If no claims exist yet, tapping Create will prompt you to select items first.


Add items to an existing expense claim (mobile app)

  1. Select the items you want to add by holding an item or using the Checkmark icon.

  2. Tap the three dots and choose Add to expense claim.

  3. Choose the claim and tap Confirm.



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