How to Manage Suppliers

When you submit a receipt, invoice or other piece of financial paperwork, Dext will read and record the Supplier.

This article is relevant to the enhanced Dext experience. You can access the article for the legacy Dext experience here.

Depending on the item that has been uploaded, the supplier may not yet exist in your account, the name of the supplier may be slightly different or have a trading name and a company name that you want to combine into one.

If the supplier doesn’t yet exist you can create a new supplier, and if the supplier is a duplicate you combine two or more suppliers into a single supplier by manually merging them or using the Supplier Duplicates button.

Important: Merging suppliers cannot be undone

• Create New Supplier
• Merge Existing Suppliers
• Delete a Supplier
• Using Aliases

Create a New Supplier

If the correct supplier name doesn’t exist on your list you can easily create it from the Item Details Page.

To do this please:

1. Go to the Item Details page.
2. Click on the Supplier field and search for the supplier.
3. If your supplier name is not listed click +Add “supplier’s name” to create the supplier for you.

Merge Existing Suppliers

If a supplier was incorrectly extracted and then published to your accounting software you can still correct it. If there are two suppliers in your Dext account for the same supplier you can merge them and select the desired name to be kept.

To manually merge two suppliers:

1. Go to Costs, then Suppliers.
2. Use the search or click Supplier duplicates to locate the suppliers you would like to merge.
3. Use the checkboxes to select the relevant suppliers and click the Merge button at the top of the page.

4. Select which of the supplier’s names to keep, and click Merge.

Delete a Supplier

To delete a supplier that exists only in your Dext account:

Important: To delete a supplier that also exists in your integrated accounting software, you’ll first need to delete the supplier in your accounting software before deleting it in Dext.

1. Go to Costs, then Suppliers.
2. Tick the checkbox next to the supplier you wish to delete.
3. Click Delete at the top of the page.

Note: This action cannot be undone. The items from this supplier will appear with an empty supplier field after this

Using Aliases

Duplicate supplier names can accumulate in your suppliers list. Create aliases for a supplier and any document with a supplier that matches a supplier’s alias will be assigned to the supplier.

To add an alias to a supplier:

1.  Go to Costs, then Suppliers and click on the supplier in the list.

2. Go to the ‘Aliases’ section at the bottom of the supplier’s page.

3. Enter the name of the supplier’s alias and click Add. 

An alias can be removed by clicking the red X next to it. When you delete an alias, you have the option to create a new supplier with the alias you are removing.