To manage suppliers paid by direct debit in Dext, mark them in the supplier settings and use the Include direct debit toggle to control whether their invoices appear in the Supplier invoices list.
These invoices cannot be paid through Dext Payments to avoid duplicate payments.
Important: Dext Payments is only available for Xero-integrated UK clients.
How to mark a supplier as paid by direct debit
To prevent invoices from being paid twice, you can mark a supplier as paid by direct debit.
To do this:
Go to Costs.
Select Suppliers.
Find and open the relevant supplier.
In the Payments section, enable Paid via Direct Debit.
Once enabled, all invoices from this supplier are treated as paid outside of Dext Payments.
What happens to invoices from direct debit suppliers
When a supplier is marked as paid via direct debit, their invoices are automatically excluded from payment workflows.
By default:
These invoices are hidden from the Supplier invoices page
They cannot be selected for payment
They cannot be added to a payment run
The Pay button is disabled for them
If you choose to display them using the Include direct debit toggle on the supplier invoices page:
They appear greyed out in the list
A warning icon is shown next to the supplier name
The invoice cannot be selected or paid
Important: Invoices from suppliers marked as paid via direct debit cannot be paid via Dext, even if they appear in the list.
How to show or hide direct debit invoices
You can control whether direct debit invoices appear in the Supplier invoices list using a filter toggle.
To show or hide these invoices:
Go to Payments.
Select Supplier invoices.
Use the Include direct debit toggle to include or exclude these invoices.
When the toggle is off, direct debit invoices are hidden
When the toggle is on, they are visible but cannot be paid
What happens if a supplier is marked as paid via direct debit after adding invoices to a payment run
If you mark a supplier as Paid via Direct Debit after their invoices have already been added to a payment run, Dext will warn you before you complete the payment.
In this scenario:
The invoice remains in the payment run
A warning triangle icon appears next to the supplier
You can still proceed with the payment
When you try to complete the payment, you’ll see a warning message explaining that:
The supplier is marked as paid via direct debit
Continuing may result in duplicate payments
Important: This only happens if the invoice was added to the payment run before the supplier was marked as paid via direct debit. Always review these warnings carefully to avoid duplicate payments.
When to use direct debit supplier settings
Use the Paid via direct debit setting when a supplier collects payments automatically from your bank account.
This helps you:
Avoid duplicate payments
Keep payment runs accurate
Maintain clear visibility of which invoices require manual payment