Remittance advice lets you notify suppliers when a payment has been made, with a clear breakdown of what was paid and which invoices were included.

When you send remittance advice from Dext Payments, suppliers receive an email confirming the payment with invoice-level details. This helps reduce payment queries, speed up reconciliation, and keep supplier communication clear and consistent.

Important: Dext Payments is only available for Xero-integrated UK clients.

Benefits of using remittance advice in Dext Payments

Using remittance advice helps you manage supplier communication more efficiently.

Clear supplier communication - Suppliers can clearly see which invoices were paid and the exact amounts included.
Fewer payment queries - Reduces follow-ups asking “What was this payment for?”
No extra admin - Supplier email addresses are reused automatically.
Audit-friendly - See when remittance advice was sent, by whom, and to which recipients.
Optional automation - Automatically send remittance advice for future payments.

How supplier email addresses work

Supplier details synced from Xero

Supplier details are automatically synchronised from Xero to Dext and appear in your supplier list.
Supplier email addresses are only synced if the following option was selected when the contact was created in Xero:

Important: If the Include this person in emails sent to the contact option is not selected in Xero, the email address will not be available in Dext.

View supplier email addresses

Go to Costs > Suppliers.
Select a supplier from the list.
Click Manage email to view the email addresses synced from Xero.

Supplier details page in Dext showing a selected supplier with payment settings visible, including the Manage button for emails used to view supplier email addresses synced from Xero.

Add a supplier email address

In Manage email, click Add email.
Enter the new email address.
Save your changes.

Add email address modal in Dext showing the Emails list, with a field to add a new supplier email address and Add and Save buttons visible.

Edit or remove a supplier email address

To edit an email address, update it, and click Save.
To remove an email address, delete it and click Save.

Emails list modal in Dext showing an existing supplier email address with options to remove it using the delete icon, and Save and Cancel buttons visible for editing or removing the email.

Note: Emails synced from Xero, added or updated in Dext, will be available for remittance advice.

Sending remittance advice

Create a payment run

Go to Payments > Supplier invoices.
Select the invoices you want to pay.
Create and submit a payment run.

When remittance advice is available

Once a payment run is in progress or processed (successful), a remittance email icon appears next to each invoice.

Payment run details screen in Dext Payments showing a processed payment run, with a remittance advice email icon displayed next to an invoice to indicate remittance is available.

Send remittance advice

Click the remittance email icon next to an invoice.
Choose to send remittance advice for the suppliers in the payment run.
Review the pre-filled supplier email addresses.
Optionally:
- Edit recipients or add a new email address
- Send a copy to yourself
- Add a custom note
- Enable Automatic remittance for future payments
Click Send.

Remittance advice modal in Dext showing options to edit recipients, add a custom note, choose whether to send a copy, and enable automatic remittance, with Send and Cancel buttons visible.

After sending remittance advice

After sending:

The remittance email icon turns green.
Hovering over the icon shows the last remittance sent.
Clicking the icon shows:
- The last remittance sent
- Who sent it
- Recipient email addresses

Resend remittance advice

Click the remittance email icon.
Edit the recipients or available options as needed.
Select Resend.

After resending:

The latest send details are displayed.
The recipient list is updated to reflect the most recent send.

Remittance advice modal in Dext showing a previously sent remittance, with last sent details displayed, recipient list visible, options to edit recipients and notes, and a Resend button available.

What suppliers receive

Suppliers receive a remittance advice email containing:

Invoice reference
Total invoice amount
Amount paid
Outstanding balance (if any)
A breakdown of invoices included in the payment run

Example remittance advice email showing a payment confirmation, including invoice references, total invoice amounts, amounts paid, remaining balances, and a breakdown of invoices included in the payment run.

Best practices

Ensure supplier email addresses are correctly configured in Xero to enable syncing.
Use Automatic remittance to save time on future payments.
Always review recipients before sending, especially when grouping multiple invoices in one payment run.