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How to merge items in Dext

Merge multiple items in Dext into 1 from the Costs or Sales inbox using the Tools menu, then review and confirm the combined item.

Written by Alexander
Updated this week

To merge items in Dext, select 2 or more documents in your Costs or Sales inbox and use the Tools menu to combine them into a single item. This is useful for split uploads, duplicates, or related documents.


Before you start

Before merging items, make sure:

  • All items are in the same inbox (Costs or Sales)

  • The documents relate to the same transaction or should be processed together

  • You’ve reviewed each item to confirm that they should be combined


Merge items in your inbox

To merge items in Dext, use the Tools menu in your inbox.

  1. Go to Costs or Sales.

  2. Select the checkboxes next to 2 or more items you want to merge.

  3. Select Tools.

  4. Choose Merge.

Costs inbox with multiple selected items and the Tools menu open showing the Merge option

Why do I see a merge warning?

If the selected items have differences, Dext may show a warning before opening the merge screen.

This can happen when:

  • The selected items have different total amounts

  • The selected items have different dates

  • The selected items belong to different users

If the items belong to different users, the merged result will belong to the user who first uploaded an item. Other users may not be able to view the merged item.

To proceed, select Continue. To stop the merge, select Cancel.


Review and confirm the merged item

After selecting Merge, the merge screen opens.

You’ll see:

  • The document preview on the left

  • The combined item details on the right, including fields such as Type, Date, Supplier, Category, and Total amount

  • A summary at the top showing how many items are being merged

Merge items screen with document preview on the left, editable item details on the right, and Merge button in the bottom right corner

Scroll through the preview to review all images included in the merge. The final merged item will contain every page from the selected documents.

When you’re ready:

  1. Review and adjust any item details if needed.

  2. Select Merge to confirm.

If you decide not to continue, select Cancel.


What happens to the original items?

After merging, the original items move to Submission history with a Merged status.

They are no longer visible in the active inbox, as they have been combined into a new merged item.


Can I undo a merge?

Yes. You can undo a merge from the merged item’s details page.

  1. Open the merged item.

  2. Select Unmerge.

This separates the merged item back into its original individual items in the inbox.

Item details page showing the Unmerge button for a merged document

Can I restore a merged item from the Submission history?

Yes. You can restore an original item from the Submission history, but this does not undo the merge.

Restoring a merged item:

  • Returns that original item to the inbox

  • Does not remove or change the merged item that was created

  • Does not reverse the merge

If you need to fully reverse the merge, use Unmerge on the merged item instead.


When should I merge items?

Merging is helpful when:

  • A receipt was uploaded in multiple parts

  • An invoice and its supporting document were uploaded separately

  • The same document was uploaded more than once

  • Multiple related pages belong to one transaction

If you need to move an item between inboxes instead, use the Tools/Move to menus rather than Merge.

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