For Costs and Sales items such as receipts, bills, or invoices you can submit the following file formats:
JPG
PNG
GIF
BMP
TIFF
HTML (via email only)
PDF*
DOC**
DOCX**
ODT
RTF
HEIC
ZIP (archives containing only file types listed above)
File size limits: 6MB for images; 100MB for ZIP archives.
* PDF files that contain multiple items are subject to the following criteria:
There is a limit of 200 items (1 item per page) per PDF
Items must not exceed one page in length.
Each item must be on its own individual page.
** Please format DOC and DOCX files in the simplest way possible to make sure that they upload correctly. Please do not use non-standard fonts, freezing columns, headers/footers or symbols/images in your DOC and DOCX files.
For Bank items we support Bank Statements only and you can submit the following file formats:
PDF*
TIFF
*There is a limit of 300 pages for Bank Statement Extraction
File size limits: 50MB or A1 maximum size. We recommend a minimum of 200dpi for any original documents that have been scanned.