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The specified bank account details do not match a known bank account

Updated over a week ago

You may see this error if you will need to link your assigned payment method to a bank type account in Xero.

Here are two cases in which you can receive this error message:

1. The bank account is no longer active in Xero, or was archived in Xero:

In order to fix this, refresh your Chart of Accounts, and select the relevant bank account.

2. The payment method is linked to an account that is not a 'bank type account' in Xero:

To fix, choose a different Payment Method which is linked to a bank type account, or link your current Payment Method to a Bank Account. ​​​​​​​

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