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How to move a client to Dext Solo

Move a bookkeeping client to Dext Solo to manage sole trader and landlord income sources, tax reports, and MTD submissions in one place.

Written by Alexander
Updated today

Dext Solo is designed for sole traders and unincorporated landlords who need to manage income sources, categorise transactions, and meet MTD IT obligations. Moving a qualifying bookkeeping client to Solo gives them access to Solo-specific features, including tax reports, rental properties, and HMRC submissions.


Before you start

Before moving a client to Solo, confirm they meet the following criteria:

  • Set up as a sole trader or unincorporated landlord

  • Not VAT registered

  • Not incorporated

  • Not integrated with accounting software

  • Not using expense claims

The Migrate to Solo option won't appear if any of the following apply:

  • Your subscription doesn't include Solo seats

  • The client is on a trial or self-paying

  • The client's name contains "Ltd", "Limited", "Partnership", or similar terms

  • The client has an active accounting software integration

  • The client has Data Health & Insights enabled

  • The client's country of registration isn't United Kingdom with GBP as their currency

Note: Moving a client to Solo cannot be undone. If the client currently has expense claim data, export any claims you need before proceeding - they'll lose access to that data after the move. VAT extraction will also be turned off.


Move a client to Solo

To move a bookkeeping client to Dext Solo:

  1. Go to your Clients list.

  2. Select Manage next to the client and choose Migrate to Solo.

  3. Review the eligibility criteria and select Move business to confirm the client should be moved.

  4. Review the feature differences between bookkeeping and Solo and select Continue.

  5. Enter the client's individual details and income source details, then select Submit.

Tip: For guidance on income source settings, see How to add an income source in Dext Solo.

Client list showing the Manage dropdown open for a client with options including Manage client's subscription, Migrate to Solo, Practice access, Manage users, and Business settings

Once submitted, the client is set up on Solo. Select Go to client to open their account, or Close to return to the client list.

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